I’ve been in the payment processing industry for over a decade, and if there’s one thing that makes merchants cringe, it’s chargebacks. Specifically, chargebacks for services not rendered can be particularly frustrating because they often feel like a direct challenge to your business integrity. If you’re struggling with chargebacks for services your business allegedly didn’t … Read more
I still remember the panic when I received my first chargeback notification. A customer had disputed a $500 transaction, claiming they never received the product—even though tracking showed it was delivered. That single dispute not only cost me the product and the revenue, but also hit me with a $25 chargeback fee. If you’re running … Read more
As an online store owner using WooCommerce, I’ve learned that chargebacks aren’t just an occasional inconvenience – they’re a serious threat to my business. I remember the first time I received a chargeback notification. That sinking feeling in my stomach as I realized I’d not only lost the product, but also the payment and now … Read more
Today, I want to talk about something that’s become essential for modern businesses: chargeback management apps. With the right tools, you can turn the tide against fraudulent disputes and recover revenue that would otherwise be lost. Let’s dive into what makes a great chargeback management app and explore some of the best options available today. … Read more
When it comes to Mastercard disputes, the pre-arbitration phase can be particularly confusing for merchants and cardholders alike. As someone who’s helped businesses navigate these tricky waters, I want to share what I’ve learned about Mastercard’s pre-arbitration process. This critical step happens right before a dispute reaches formal arbitration, and understanding it properly could save … Read more
I’ve seen firsthand how chargebacks can throw business owners into panic mode. But when that chargeback hits after you’ve closed your merchant account? That’s a whole different level of stress. In this guide, I’ll walk you through everything you need to know about handling chargebacks on closed merchant accounts – from understanding your liability to … Read more
As someone who’s helped businesses navigate the complex world of payment processing, I’ve seen firsthand how chargebacks can impact a company’s bottom line. With the average chargeback rate across industries hovering around 0.6%, these transaction reversals might seem rare, but their financial impact can be substantial. In this post, I’ll break down the different types … Read more
As someone who’s worked with hundreds of merchants, I’ve seen firsthand how chargebacks can drain revenue and create enormous headaches for businesses of all sizes. The good news? You don’t have to accept these losses as a “cost of doing business.” In this post, I’ll share proven chargeback recovery techniques that can help you fight … Read more
Preventing chargebacks doesn’t have to be a manual, time-consuming nightmare anymore. The world of chargeback prevention has evolved dramatically, with automated solutions that can handle much of the heavy lifting for you. With the average chargeback amount rising, it’s more important than ever to have systems in place that work around the clock to protect … Read more
Chargebacks are growing faster than most businesses can handle, and they’re taking a serious toll on bottom lines. In this guide, I’ll walk you through everything you need to know about chargeback protection for merchants, how to reduce your risks, and which services might be right for your business. By the end, you’ll have actionable … Read more