Just last month, I watched as several transactions were disputed, leaving me wondering what I could have done differently. If you’re facing similar challenges, you’re not alone. In this comprehensive guide, I’ll walk you through everything you need to know about effective chargeback management. You’ll discover practical strategies to prevent disputes, tools to automate your … Read more
I was stunned when I first saw the research showing that 23% of consumers admit to engaging in friendly fraud. Another study found that 1 in 4 customers openly acknowledge this behavior. But why would so many otherwise honest people do this? The answer lies in how consumers view the chargeback process. Many don’t see … Read more
As a merchant, there’s nothing more frustrating than seeing a transaction you fulfilled properly come back as a chargeback. What’s worse is when that chargeback comes from a customer who actually received their product or service but decided to dispute it anyway. That’s friendly fraud, and it’s anything but friendly to your business. I’ve spent … Read more
In my years working with online businesses, I’ve seen countless disputes arise between merchants and customers. One of the most confusing areas for both parties is understanding the difference between chargebacks and refunds. As a consumer, you might think they’re basically the same thing – a way to get your money back. As a merchant, … Read more
Have you ever made an online purchase only to experience an unexpected puzzle known as a chargeback? Or are you a business owner facing the daunting task of managing these unexpected financial setbacks? Chargebacks can feel confusing, but they are a crucial part of e-commerce that needs to be understood. In 2023, there were over … Read more
Top Tips for Reducing Chargebacks: A Guide for Merchants Did you know that by 2026, the world might see an astonishing 337 million chargebacks? That’s a 42% jump from 2023! Chargebacks aren’t just a headache for businesses; they can also cost valuable time and money. So, what can we do about it? In this blog … Read more
Do you know that by 2026, chargeback transactions are estimated to reach a staggering 337 million? That’s a 42% jump from today! For e-commerce businesses, managing chargebacks is more crucial than ever. In this blog post, I’ll explore the world of chargeback automation and how it can be a game-changer for online stores. By the … Read more
In 2023, there were over 238 million chargebacks across the globe, with 105 million just in the United States! If you’re running a business, you know how challenging it can be to handle chargebacks and disputes day in and day out. The good news? There’s a way to make this easier through automation. Let’s dive … Read more
Have you ever received a surprise on your credit card bill, maybe for something you didn’t buy? This could lead to what’s known as a chargeback, a process where payments are reversed after being disputed. Fraudulent chargebacks are a growing concern, with a whopping 238 million cases recorded globally in 2023! Today, I’ll talk about … Read more
Imagine this: You’ve just completed a successful sale on your e-commerce platform, the transaction is smooth, and the customer seems satisfied. But six weeks later, you receive a notification that the customer has filed a chargeback. Suddenly, that joyful transaction has turned into a financial and administrative burden. Welcome to the world of chargebacks, a … Read more