Chargebacks

Chargeback vs Refund: What Every Consumer and Merchant Needs to Know

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In my years working with online businesses, I’ve seen countless disputes arise between merchants and customers. One of the most confusing areas for both parties is understanding the difference between chargebacks and refunds. As a consumer, you might think they’re basically the same thing – a way to get your money back. As a merchant, … Read more

Understanding Fraudulent Chargebacks: What You Need to Know

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Have you ever received a surprise on your credit card bill, maybe for something you didn’t buy? This could lead to what’s known as a chargeback, a process where payments are reversed after being disputed. Fraudulent chargebacks are a growing concern, with a whopping 238 million cases recorded globally in 2023! Today, I’ll talk about … Read more