Refunds

Chargeback vs Refund Differences

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Chargeback vs Refund Difference

What is the difference between a Chargeback and a Refund? What shocked me was learning that 72% of consumers don’t understand the difference between these two options. Even more surprising, 84% of customers find filing a chargeback easier than asking for a refund! This confusion costs everyone money – especially businesses. When customers choose chargebacks … Read more

Chargeback vs Refund: What Every Consumer and Merchant Needs to Know

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In my years working with online businesses, I’ve seen countless disputes arise between merchants and customers. One of the most confusing areas for both parties is understanding the difference between chargebacks and refunds. As a consumer, you might think they’re basically the same thing – a way to get your money back. As a merchant, … Read more