Did you know that ecommerce fraud is expected to hit record-breaking levels in 2025? As an online business owner, I understand how scary these statistics can be. Fraud doesn’t just hurt your bottom line, it damages customer trust and can destroy years of hard work building your reputation. I’ve discovered three powerful strategies that can … Read more
I’ve been in ecommerce for years, and if there’s one problem that keeps getting worse, it’s friendly fraud. You know the scenario: a legitimate customer makes a purchase, receives the product, then calls their bank claiming they never ordered it or it wasn’t as described. The result? You lose the product, the money, and get … Read more
As a merchant, there’s nothing more frustrating than seeing a transaction you fulfilled properly come back as a chargeback. What’s worse is when that chargeback comes from a customer who actually received their product or service but decided to dispute it anyway. That’s friendly fraud, and it’s anything but friendly to your business. I’ve spent … Read more