I’ve been in the payment processing industry for over a decade, and if there’s one thing that makes merchants cringe, it’s chargebacks. Specifically, chargebacks for services not rendered can be particularly frustrating because they often feel like a direct challenge to your business integrity. If you’re struggling with chargebacks for services your business allegedly didn’t … Read more
When it comes to Mastercard disputes, the pre-arbitration phase can be particularly confusing for merchants and cardholders alike. As someone who’s helped businesses navigate these tricky waters, I want to share what I’ve learned about Mastercard’s pre-arbitration process. This critical step happens right before a dispute reaches formal arbitration, and understanding it properly could save … Read more
As someone who’s helped businesses navigate the complex world of payment processing, I’ve seen firsthand how chargebacks can impact a company’s bottom line. With the average chargeback rate across industries hovering around 0.6%, these transaction reversals might seem rare, but their financial impact can be substantial. In this post, I’ll break down the different types … Read more
As someone who’s worked with hundreds of merchants, I’ve seen firsthand how chargebacks can drain revenue and create enormous headaches for businesses of all sizes. The good news? You don’t have to accept these losses as a “cost of doing business.” In this post, I’ll share proven chargeback recovery techniques that can help you fight … Read more
Have you ever heard the term “chargeback” and wondered what it really means? If you’re a merchant, this concept is crucial for you to understand. Chargebacks can dramatically impact your business’s bottom line, but with the right knowledge and tools, they can be managed effectively. In this blog post, we’ll explore the chargeback meaning, the … Read more
Chargebacks are more than just a financial nuisance—they can impact a merchant’s reputation and disrupt cash flow. With an average net recovery rate significantly lower than expected, around 9% to 12%, mastering chargeback recovery becomes crucial for sustaining business health. In this post, I’ll guide you through effective chargeback recovery strategies using data-backed insights and … Read more
Introduction Chargebacks can feel like a punch to the gut for businesses. Simply put, a chargeback occurs when a customer disputes a transaction, leading their bank to reverse the payment. This can stem from various reasons, such as buyer’s remorse, fraudulent activity, or even transaction errors. The fallout isn’t just about losing revenue. Businesses also … Read more