The 7 Most Common Chargeback Reasons

most common chargeback reasons

As a business owner, I’ve faced the chargeback situation more times than I’d like to admit. Chargebacks can drain your profits and damage your reputation. Understanding why they happen is the first step to preventing them. In this post, I’ll break down the most common chargeback reasons based on recent data. I’ll also share practical … Read more

How to Stop Chargebacks

stopping chargebacks

I’ve been in eCommerce for over a decade, and if there’s one thing that keeps merchants up at night, it’s chargebacks. These payment reversals can drain your profits and damage your business reputation. But don’t worry – I’ve got you covered with proven strategies to fight chargebacks effectively. With chargebacks projected to rise by 24% … Read more

How to Prevent Disputes in Stripe: 7 Proven Strategies That Saved My Business Thousands

prevent disputes stripe

After dealing with a frustrating spike in chargebacks that nearly put my small business in Visa’s monitoring program, I discovered Stripe’s powerful dispute prevention features. These tools helped me cut my dispute rate by 70% in just three months. In this guide, I’ll share everything I’ve learned about preventing Stripe disputes—from setting up Stripe Radar … Read more

Chargeback vs Refund Differences

Chargeback vs Refund Difference

What is the difference between a Chargeback and a Refund? What shocked me was learning that 72% of consumers don’t understand the difference between these two options. Even more surprising, 84% of customers find filing a chargeback easier than asking for a refund! This confusion costs everyone money – especially businesses. When customers choose chargebacks … Read more

How to Handle a Chargeback for Services Not Rendered

chargeback for services not rendered

I’ve been in the payment processing industry for over a decade, and if there’s one thing that makes merchants cringe, it’s chargebacks. Specifically, chargebacks for services not rendered can be particularly frustrating because they often feel like a direct challenge to your business integrity. If you’re struggling with chargebacks for services your business allegedly didn’t … Read more

15 Proven Chargeback Prevention Methods

chargeback prevention methods

I still remember the panic when I received my first chargeback notification. A customer had disputed a $500 transaction, claiming they never received the product—even though tracking showed it was delivered. That single dispute not only cost me the product and the revenue, but also hit me with a $25 chargeback fee. If you’re running … Read more

Navigating the Mastercard Pre-Arbitration Process

mastercard pre arbitration

When it comes to Mastercard disputes, the pre-arbitration phase can be particularly confusing for merchants and cardholders alike. As someone who’s helped businesses navigate these tricky waters, I want to share what I’ve learned about Mastercard’s pre-arbitration process. This critical step happens right before a dispute reaches formal arbitration, and understanding it properly could save … Read more

What Happens with a Chargeback on a Closed Merchant Account?

chargeback on closed merchant account

I’ve seen firsthand how chargebacks can throw business owners into panic mode. But when that chargeback hits after you’ve closed your merchant account? That’s a whole different level of stress. In this guide, I’ll walk you through everything you need to know about handling chargebacks on closed merchant accounts – from understanding your liability to … Read more